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BetterHelp Review

Best Overall

Best Overall Online Therapy Platform

Our Rating

4.8/5

Starting Price

From $65/week

Insurance

No

The world's largest online therapy platform with 30,000+ licensed therapists

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What is BetterHelp?

BetterHelp is an online therapy platform that connects users with licensed mental health professionals through a secure digital platform. The world's largest online therapy platform with 30,000+ licensed therapists.

We've personally tested BetterHelp by signing up, completing the intake process, and conducting sessions to give you an honest, firsthand review of what to expect.

Pros & Cons

What We Like

  • Largest therapist network (30,000+) means faster matching
  • Flexible communication: messaging, live chat, phone, or video
  • Easy therapist switching at no extra cost
  • Financial aid available for qualifying users
  • User-friendly app with journaling and worksheets

What Could Be Better

  • Doesn't accept insurance directly
  • No psychiatry or medication management
  • Therapist quality can be inconsistent
  • Past controversies around data sharing (addressed in 2023)

BetterHelp Pricing

BetterHelp pricing starts at From $65/week. Plans vary based on session frequency and features included.

Pricing Breakdown

  • Starting price: From $65/week
  • Billed weekly or monthly depending on plan
  • Cancel anytime - no long-term contracts

Features & Services

Video Sessions Yes - unlimited live sessions included
Messaging Unlimited async messaging with your therapist
Phone Sessions Yes - can switch between video and phone
Psychiatry No - therapy only
Insurance Not accepted, but provides superbills for potential reimbursement
Free Trial No, but financial aid available
Therapist Matching Algorithm-based with easy switching

Who Should Use BetterHelp?

✓ Best For:

First-timers seeking talk therapy, those wanting flexibility in communication styles, people who need quick matching

✗ Not Ideal For:

Those needing medication management, people with severe mental health conditions requiring intensive care, anyone wanting insurance coverage

Our Verdict

BetterHelp earns a 4.8/5 rating from our team. The world's largest online therapy platform with 30,000+ licensed therapists. If you're looking for best overall online therapy platform, BetterHelp is worth considering.

Ready to Get Started?

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