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Guide

How to Choose an Online Therapist

Finding the right fit matters more than finding the "best" therapist.

The Research on Fit

Studies consistently show that the therapeutic relationship is one of the strongest predictors of positive outcomes—often more important than the specific technique used. Finding someone you connect with matters.

What to Look For

1. Relevant Experience

If you have a specific issue (OCD, trauma, eating disorder), look for someone with specialized training—not just someone who lists it among 20 other specialties.

Questions to ask:

2. Appropriate Credentials

Look for licensed mental health professionals:

3. Good Fit

After a session or two, ask yourself:

Red Flags

It's Okay to Switch

If it's not working after 3-4 sessions, it's okay to try someone else. You don't owe an explanation. A good therapist will support you finding the right fit even if it's not them.

Most online platforms (BetterHelp, Talkspace, etc.) make switching easy—often with one click.

Give It Time

Therapy can feel awkward at first. Give it at least 3-4 sessions before deciding on fit. If you're consistently dreading sessions or feeling worse after, that's different—trust your gut.

Last updated: December 2025